Privacy and Cookie Policy

1. Data controller and contact

Within the scope of the Personal Data Protection Law No. 6698 (“KVKK”), the data controller is the following business that operates the yorulmazambalaj.com internet store under the Yorulmaz Ambalaj brand:

2. Data processed and purposes of processing

Data is limited to the transactions you make and the site features you use; It can be obtained through membership or order forms, communication channels, shopping transactions and technical records of the site. Depending on the transaction type, the following data groups can be processed:

• Identity and contact: Name-surname, telephone, e-mail and other contact information you provide.
• Customer and transaction: Account, basket, order, product, delivery address, invoice and request/complaint information.
• Payment and finance: Payment status, transaction amount and transaction information associated with the order. Which organization and system your card information is processed by depends on the payment method you choose; Do not send your card number and security code via e-mail or message.
• Transaction security: IP and server security records and technical error records that may occur during access to the site.
• Customer contact: Message and application content you send to us via e-mail, telephone, contact form or WhatsApp.

These data; It may be processed for the purposes of carrying out membership and order transactions, completing payment and delivery processes, providing customer support, fulfilling accounting and regulatory obligations, ensuring transaction security, resolving disputes and exercising our legal rights. Campaign and promotional messages are sent, when necessary, in accordance with the permission/preference obtained; Completion of the order is not linked to marketing authorization.

The data is processed based on the applicable processing conditions in Article 5 of the KVKK to the extent necessary for the relevant activity. For example, the establishment or execution of a contract for the establishment and fulfillment of the order; legal liability for billing and registration obligations; For the protection of security and rights, the condition of legitimate interest can be evaluated to the extent that it is appropriate to the concrete case. If there is a separate activity that requires explicit consent, this policy does not replace explicit consent for that activity.

3. Transfer of data

Personal data may be shared with the following groups of recipients only to the extent necessary to provide the relevant service or fulfill legal obligations:

• Cargo and logistics service providers for the delivery of the order;
• The bank or payment service provider selected in the order to receive and verify payment;
• Website, email, hosting, technical support, security and caching service providers;
• Authorized public institutions, courts and legal/financial advisors in accordance with the legislation.

When you switch to the relevant platform using WhatsApp, social media or marketplace links on the site, data processing activities on that platform are subject to the relevant service provider's own privacy and cookie terms. Applications of these platforms are not managed by Yorulmaz Ambalaj.

Site hosting and e-mail service Vulut Information Technologies Limited Company . Cloudflare, Inc. infrastructure is used. Cloudflare has an international infrastructure; Processing of connection and request data may also involve infrastructures outside Türkiye. Optional performance measurement is managed based on your cookie preferences, separate from this security and traffic service. Details Cookie Policy .

4. Storage period and data security

Personal data is kept for the period necessary for the purpose of processing and limited to the retention or statute of limitations stipulated by the relevant legislation. When the reason for storage ends, the data is deleted, destroyed or made anonymous in accordance with the legislation. The exact period to be applied to each type of data is determined by the business's current retention and destruction plan.

Technical and administrative measures appropriate to the nature of the work are applied to protect data against unauthorized access, loss, modification or unlawful use. Secure connection technologies can be used in data transfer over the Internet; No single method of communication or storage should be considered an absolute guarantee of security.

5. Cookies and similar technologies

Necessary cookies and browser records are used to remember your cart, account session, the offer list you requested and your privacy preference. Optional Cloudflare Web Analytics performance measurement is loaded only when you allow the Analysis category. Google Analytics and ad tags are not enabled.

For cookie and registration names, purposes, providers, duration, legal reasons and your rights Cookie Policy . Cookie preferences . This preference does not turn off the Cloudflare infrastructure used for security and traffic transmission.

Declining optional analysis will not prevent shopping or membership. Blocking mandatory registrations in your browser may affect functions such as cart and session.

6. Third party links

Our website may link to social networks, marketplaces and other websites. When you click on the link, you will be transferred to the relevant platform's site. The operators of these platforms are responsible for their cookie, privacy and data processing practices; You can review the current information of the relevant platform before making a transaction.

7. Your rights under KVKK

For your rights under Article 11 of KVKK, you can send your request to the above e-mail or postal address along with information that can verify your identity. Applications are evaluated within the framework of the procedures and periods stipulated in the legislation. Do not unnecessarily share sensitive information or information that may affect payment security during the application.

Detailed information about creating, using and managing a membership account Membership Privacy Notice . Acknowledging that you have read this text does not constitute express consent or marketing authorization. Special information at order, payment and other transaction points also applies.

8. Policy changes and communication

This policy may be updated when site features, services used or legislation changes. The current text is valid as of the date it is published on this page. For your questions regarding privacy and personal data info@yorulmazambalaj.com or 0541 640 00 14 .